Upon move-in, check to make sure that the breakers in the control panel outside and inside are in the on position. Contact us and we can walk you through this process if assistance is needed.
Am I required to have a maintenance contract with a Maintenance Provider or can I maintain my system myself?
TCEQ requires all aerobic waste water systems be maintained by either a licensed Maintenance Provider or a certified property owner. Aerobic systems are more complex and do require more maintenance. Per TCEQ, maintenance may be performed by homeowners for systems using secondary treatment or drip irrigation, and surface application disposal. Some permitting authorities have adopted more [...]
As long as your system is functioning as designed, all systems components are working correctly, and it is being properly maintained, it is safe.
There should be a mute button, most often a toggle switch on the side of the control panel where the alarm is located. Check to see if your compressor is running or if your sprinklers have been spraying. Mute the alarm and contact us.
The most common reason an Aerobic Waste Water System will smell is due to lack of air. It must have continual air-flow at all times or the beneficial bacteria will die, causing it to smell. Make sure your compressor is running & that your breakers are not tripped. If it’s still not getting air, contact us.
On average every 2 to 3 years or whenever if an overload occurs. There are many variables that can affect this including system design, size and individual use.
We highly discourage anyone from pumping only one tank on a multi-tank system. To correctly clean a system out a system, all tanks need to be pumped. Attempting to only pump out one take will cause you to waste money in the long run and would be a very temporary relief from the already overloaded situation.
The pump is probably stopped up and needs cleaning.
How often you refill your chlorine depends on the usage of the system. Check it at least every two weeks to be sure it has enough chlorine.
NO, DO NOT USE TABLETS DESIGNED FOR SWIMMING POOL USE AS THESE MAY RELEASE AN EXPLOSIVE GAS CALLED NITROGEN CHLORIDE. When disinfection of secondary effluent is required, use a chlorine tablet made from calcium hypochlorite that is certified for wastewater disinfection by EPA. The tablets are very reactive and will kill 99% of the bacteria [...]