New Customer Experience Platform Provides Total Transformation
A multi-billion provider of optical technology and test / measurement company needed a single system to support their entire opportunity to order to renewal cycle.
Learn how Keste was able to create a new, integrated customer experience platform that leveraged the company’s decades – long investment in Oracle technologies. This game changing, fully-secure solution modernized both data centers and applications, while:
- Redesigning processes around CPQ in Oracle EBS.
- Integrating a new quote management process between Oracle EBS and Salesforce.
- Creating a new, full-secure portal around quoting, contract pricing and management.
The results have been amazing, with an increase in annual sales of $3 million.